Frequently asked questions
Everything you need to know before arriving
The answers to the questions we receive most often. If you cannot find what you need, write to us: we reply personally, usually the same day.
Where exactly is the flat?
At Via San Damaso 49 in Rome, between Borgo and the Vatican. It is about a ten minute flat walk from St Peter’s Square.
What are the check-in and check-out times?
Check-in is from 3 pm, check-out by 11 am. If you need different times, write to us: when the flat is free we try to help.
How many guests can stay?
The flat is designed for two guests, with a double bedroom and a private terrace facing the dome.
Is it better to book directly on this site?
Yes. Booking here means no agency commission, you talk to us directly and you get personalised arrival instructions.
How does payment work?
The booking is completed with a secure card payment. The summary shows nights, cleaning and the total before you confirm. For longer stays we can agree a deposit and settle the rest before arrival.
Is the city tax included?
No. The Rome city tax is paid separately on site, according to the current municipal rates.
Is there parking?
The area is inside the restricted traffic zone and in the historic centre, so you do not need a car. If you arrive by car there are paid garages nearby and we will point you to the most convenient one.
Can I leave my luggage before check-in or after check-out?
Often yes, depending on that day’s arrivals and departures. Send us your request and we will confirm.
How do I reach the flat from the airport?
From Fiumicino the Leonardo Express takes you to Termini, then metro line A to Ottaviano. From Ciampino there are buses to Termini or to the Anagnina metro station. Full details are in our "How to get here" guide.
Are there supermarkets and restaurants nearby?
Yes: shops and supermarkets in Borgo and Prati, the Trionfale market about twelve minutes on foot and several trattorias within walking distance. Our "Where to eat" guide lists our addresses.
Still have a question?
Email us at unaterrazzasusanpietro@gmail.com or check the free dates and send your request from the home page.